The warranty covers manufacturer’s defects. Parts and labor are covered under the warranty. Some items that ARE NOT covered include; improper maintenance, old or stale fuel, or the use of accessories or part not specifically recommended by Poulan Pro. Please see your warranty statement in your operator’s manual for the full warranty statement.
All gas-powered lawn and garden items (trimmers, edgers, blowers, and hedge trimmers) carry a 2 year warranty and 40V battery products carry a 4 year warranty against manufacturers defects when used for household purposes.
Use your unit as a vacuum to pick up dry material such as leaves, grass, small twigs, and bits of paper. DO NOT vacuum stones, gravel, metal, broken glass, acorns, ect., to avoid severe damage to the impeller. DO NOT attempt to vacuum or blow water or any type of liquid.
When attaching blower or vacuum tubes, make sure that the engine/motor is not running. To connect the vacuum attachment, the blower tubes must be removed. Depending on which model you own, you either connect the vacuum bag directly to the blower outlet of the unit or slide the elbow tube through the vacuum bag opening and then connect it to the blower outlet. Next, open the door on the bottom of the unit and connect the upper vacuum tube (on some electric models the inlet restrictor must be removed first). On some gas blowers the upper vacuum tube is held with a bolt and knob which you can hand tighten. The lower vacuum tube slides into the bottom of the upper vacuum tube until it is tight. On the EBV series electric blowers, the upper vacuum tube hooks and swings into place. On GBI, SB, and newer gasoline and 2500 electric series of blowers, the vacuum tubes twist and lock into place. When you hold the top handle, the blower vacuum tube should touch the ground.
The air filter should be cleaned every 5 hours. A foam air filter can be cleaned by washing it in warm soapy water. Then rinse in clean water and let dry. On gasoline edgers, add a few drops of oil to the filter before installing.
All gasoline engines have a fuel filter on the end of the fuel line in the fuel tank. Poulan Pro recommends changing the fuel filter yearly. To remove the filter,
1. Drain the fuel from the unit,
2. Pull the filter from the tank through the gas tank opening and remove it from the line,
3. Install the new filter on the fuel line and drop back in tank.
The size of the plug varies from unit to unit. On trimmers, blowers and hedge trimmers is RCJ-8Y or RCJ-6Y. Follow the spark plug recommendation and replacement procedures in the operator's manual if you are doing the work yourself.
The spark plug gap on all products is .025-inch.
Several things would make an engine difficult to start:
1. Do you have a fresh fuel mixture? Make sure the fuel mixture being used is less than 90 days old and properly mixed at a 40:1 ratio.
2. If you have an on/off switch- make sure it is on.
3. A fouled or incorrectly gapped spark plug will also cause an engine not to start. Remove your spark plug and clean the electrode with a small wire brush. If the spark plug electrode is wet fouled with gasoline, replace with a new plug. The gap should be set at .025".
4. If the air cleaner is dirty, clean it with warm soapy water and allow it to dry before reinstalling.
5. Make sure the fuel filter is clean.
6. If you smell fuel after following the starting procedure, assume the engine is flooded. Set it aside for 10-15 minutes to allow the fuel to vaporize before starting over. If after checking these items the unit will not start, there may be a more serious problem. An authorized service center will have to examine the unit.
Starting most two-cycle engines is quite simple. Use the procedure outlined in your operator's manual if it differs from the following:
1. Move the choke lever to the full position.
2. Hold or lock the throttle in the on position (the throttle must be held or kept locked until the engine is warmed up).
3. If the unit has an on/off switch, move it to the on position (usually indicated by the symbol "I", not "O").
4. If the unit has a primer bulb, depress it 4-5 times (the bulb should be at least 1/2 full).
5. Set the unit on the ground.
6. Make sharp, brisk pulls on the starter rope until you hear the engine attempt to run. This should happen between 1-6 pulls, but no more than 6 pulls.
7. Set the choke lever at the half position and resume pulling the starter rope. The engine should start after 2-6 more pulls. If not, move the choke lever to the full position and pull the rope two more times. Return the lever to half choke and pull 3 more times.
8. Once the engine starts running, continue to keep the trigger depressed and let it warm-up for 10 seconds, then move the choke to the off choke/ RUN position. Allow the unit to run 30 more seconds at RUN before releasing the throttle trigger.
9. When the unit is warmed up, it should restart with the choke in the off position. If the unit is allowed to cool down, you may have to repeat steps 1-8.
Some units use a carburetor which does not require holding the throttle trigger. If your unit only has a START and RUN position on the air filter cover, use the following:
1. Set the unit on a flat surface.
2. Move the ON/ OFF switch to the ON position.
3. Slowly press the primer bulb 6 times.
4. Move the start lever to the START position.
5. Pull the starter rope handle sharply until the engine starts and runs.
Allow the unit to run for 10-15 seconds, then fully squeeze the throttle trigger to disengage the starting system.
All Poulan Pro two-cycle products require oil to be added to the gas. Unlike engines that have separate gas and oil reservoirs, two-cycle engines run on a gas/oil mixture that keeps the engine lubricated at all times. Never use straight gas in a two-cycle engine as straight gas will ruin the engine within minutes.
The fuel-oil mixture ratio is 40:1. You can obtain this ratio by mixing 3.2 oz. of two cycle air cooled engine oil with one gallon of regular gas. Over a period of time oil will separate from gasoline. To properly insure oil and gas mixture, we recommend thoroughly shaking your oil and gas mixture before refueling your unit.
The warranty covers manufacturer’s defects. Parts and labor are covered under the warranty. Some items that ARE NOT covered include; improper maintenance, old or stale fuel, wearable items such as bars, chains and sprockets, starter ropes or the use of accessories or parts not specifically recommended by Poulan Pro. Please see your warranty statement in your operator’s manual for the full warranty statement.
Poulan branded and Poulan Pro Burgundy chainsaws have a 1 year warranty against manufacturer’s defects when used for Household purposes. Poulan Pro gas-powered chainsaws have a 2 year warranty against manufacturer defects. Poulan Pro 40V battery chainsaws have a 4 year warranty.
The air filter on your unit should be checked and cleaned every 5 hours of use. Before removing the air filter, clean the top cover and the area around it to keep debris from falling into the carburetor chamber. Remove the top cover of your saw. Remove the air filter and clean it in warm, soapy water. Rinse it in clean water. Allow the filter to dry completely before reinstalling. If the filter is foam, lightly oil it with bar and chain oil and squeeze out the excess oil. Install the filter and top cover.
The fuel filter is located in the fuel tank. We recommend changing the fuel filter yearly. To remove the filter, drain your unit of fuel and remove the fuel cap/retainer assembly from the tank. Pull the filter from the tank and remove it from the end of the fuel line. Install the new filter and reassemble.
The spark plug gap on all products is .025-inch.
All of our current chainsaws use a Champion RCJ7Y or Torch R7 spark plugs- which are interchangeable. We recommend checking with your Poulan or Poulan PRO servicing dealer for exact details. Follow the spark plug replacement procedures in the operator's manual if doing the work yourself.
Several things may contribute to why your chain is not cutting properly.
If this is the first use of the saw and it appears that the chain is burning the wood, it is likely that the chain has been put on backward.
If the saw has cut fine in the past, but now is having problems, it is likely that you have dulled your chain. This can easily happen when you accidentally contact dirt with your saw. It only takes a momentary contact to dull the sharp cutting edges of the chain. Cutting wood with embedded dirt- such as used landscaping timbers- will dull a sharp rapidly. It is typical to dull the sharp cutting edges of a chain after several hours of normal operation. A dull chain will produce sawdust instead of wood chips while cutting.
Is your saw cutting crooked? First, check the cutters on the chain and the guide bar rails. If one side of the cutters is sharper than the others, the sharper side will cut into the wood deeper. If the rails on the guide bar are uneven, the chain will ride deeper on one side and will cut crooked.
First, stop your engine. Check to make sure that the chain brake isn't engaged. The chain brake can activate automatically by a sudden movement or impact. You can disengage the chain brake by pulling the chain brake hand guard back against the front handle and releasing slowly. If the chain brake is disengaged and the chain does not turn; turn off the saw, then check the drive links on the chain, the bar groove and the sprocket nose on the bar. A burr on the drive links will bind the chain in the bar. If the bar has been pinched, the chain will not pass freely through the groove. If a sliver of wood has gotten into the sprocket nose, it will not turn at all. Also, look at the drive sprocket on the saw itself to see if it has a groove worn into it. A drive sprocket with a groove worn into it will damage the chain.
The bar and chain require continuous lubrication. Lubrication is provided by the automatic oiler system when the oil tank is kept filled. Lack of oil will quickly ruin the bar and chain. Too little oil will cause overheating shown by smoke coming from the chain and/ or discoloration of the bar. In freezing weather oil will thicken, making it necessary to thin bar and chain oil with a small amount (5 to 10%) of #1 Diesel Fuel or kerosene. Bar and chain oil must be free flowing for the oil system to pump enough oil for adequate lubrication. Genuine Poulan bar and chain oil is recommended to protect your unit against excessive wear from heat and friction. Poulan oil resists high temperature thinning. If Poulan bar and chain oil is not available, use another brand of bar and chain oil. Bar and chain oil is formulated to stick to the chain as it spins around the bar. The oil retained on the chain protects the bar and chain from overheating caused by friction.
** Never use waste oil for bar and chain lubrication ** **Always stop the engine before removing the oil cap. **
If you smell gasoline after unsuccessfully trying to start your unit, it is most likely flooded. There are two ways to clear the unit of the excess fuel and get it started. The first is to let the unit sit for 15-20 minutes to allow the fuel to evaporate from the engine and then to repeat the starting instructions. This will work with a mildly flooded engine.
The better way is to turn the choke off, activate the fast idle ( by engaging the throttle lock/trigger assembly or pulling the choke out and pushing it back in—depending on the model saw you have), turn the on/off switch on, hold the saw firmly on the ground as you do during normal starting, and pull the starter rope sharply until the saw starts. Remember not to pull the starter rope out to its full length. Short, brisk pulls are recommended. If the engine does not start in 15 pulls, the spark plug is probably wet fouled. Remove the spark plug and look for moist wet deposits on the electrode. If it is wet, replace with a new spark plug. While the spark plug is removed, turn the engine upside down and allow any fuel in the engine to drain from the spark plug hole into a suitable container. Install the new spark plug and repeat the starting instructions.
There are several things that would cause an engine not to start. The following are a few items that you can check.
Make sure the on/off switch is in the on position (I). Make sure that you are using a fuel mixture less than 90 days old mixed at a 40:1 ratio. DO NOT store and use fuel mixture from previous seasons.
IF YOU SMELL FUEL AFTER TRYING TO START THE UNIT: If you smell fuel, the unit is most likely flooded. Go to "How do I start a flooded unit?"
Check the air filter and clean if necessary. A fouled or incorrectly gapped spark plug will also cause an engine not to start. Remove your spark plug and clean the electrode with a small wire brush. If the spark plug electrode is wet fouled with gasoline, replace with a new plug. The gap should be set at .025".
Check the fuel filter and replace if necessary. If the weather is hot, and the saw will not start after sitting for 15-30 minutes, the carburetor could be vapor locked, which is caused by hot gas evaporating in the carburetor and preventing the correct amount of gasoline mixture from reaching the carburetor. Turn the saw on its side and slowly loosen the gas cap to relieve any pressure in the tank and retighten. Push the primer bulb several times until the bulb fills with fuel. The saw should now start. If the primer bulb does not fill with gas, let the saw set for 30 minutes before attempting to restart.
If after checking the above causes the unit still will not start, it would be best to have an authorized service center check the unit over.
Starting most two-cycle chainsaws is quite simple. Use the procedure outlined in your operator's manual if it differs from the following. NOTE- the chain will be turning when the engine is started.
Move the choke lever to the full position which on most models will lock the throttle in starting position.
Lock the throttle in the starting position if necessary.
If the unit has an on/off switch, move it to the on position (usually indicated by the symbol "I", not "O")
If the unit has a primer bulb, depress it 4-5 times to draw fuel from the fuel tank into the carburetor, this removes any air from the fuel lines and fills the carburetor with fuel.
For chain saws with a step-through rear handle, set the saw on the ground, place the toe of your shoe through the handle, and hold the handlebar with your left hand. If the saw doesn't have a step-through rear handle, simply hold the handlebar and firmly press the bottom of the chain saw against the ground
Make short, brisk pulls on the starter rope until you hear the engine try to start. This should happen between 1-5 pulls. When the engine tries to start or after 5 pulls, push the choke to the HALF position. Pull the starter rope until the engine starts. Allow the engine to warm up 30 seconds and then squeeze and release the trigger to allow the engine to return to idle.
No, fuel should not be stored in the unit. It is important to prevent gum deposits from forming in the fuel system. If the unit is to be stored for longer than 30 days - drain the fuel tank, retighten the gas cap, and start the unit and let it run until it stops.
All Poulan two-cycle products require oil to be added to the gas. Unlike engines that have separate gas and oil reservoirs, two-cycle engines run on a gas/oil mixture that keeps the engine lubricated at all times. Never use straight gas in a two-cycle engine; straight gas will ruin the engine within minutes. Don't forget your chain saw also has a bar oil reservoir. Bar & Chain oil is used in this reservoir only. Do not fill the Bar & Chain oil reservoir with 2 cycle engine oil.
Alcohol blended fuel (called gasohol, or using ethanol or methanol) can be used with up to 10% alcohol. BUT do not store the unit with this mixture. These alcohol blended fuels attract moisture and form acids which can damage the fuel system. Fuels with more than 10% alcohol can rob your engine of power and cause your engine to run erratic. Our engines are calibrated to run on 87 octane regular unleaded gasoline.
Our units run on 87 octane regular unleaded gasoline. You can use gasoline which is blended with a maximum 10% alcohol. Never use E85 or diesel fuels. Remember to use fresh gasoline and to mix it with the recommended 2-cycle oil.
Mix 3.2 ounces of Poulan 2-cycle air cooled engine oil to one gallon of fresh unleaded gasoline to obtain the recommended 40:1 fuel to oil ratio.
Over a period of time oil will separate from gasoline. To properly insure oil and gas mixture, we recommend thoroughly shaking your oil and gas mixture before refueling your unit.